Privacy Policy
Last Updated: January 1, 2025
As ecumapping, we are committed to protecting the privacy of your personal data. This Privacy Policy explains what information we collect when you use our services, how we use it, and how we protect it.
1. Information We Collect
When using our services, we may collect the following information: • Personal Information: Name, surname, email address, phone number, company information • Technical Information: IP address, browser type, operating system, device information • Usage Information: How you use our site, which pages you visit • File Information: ECU files you upload and transaction history • Communication Information: Correspondence and support requests you make with us
2. How We Use Information
We use the information we collect for the following purposes: • To provide and improve our services • To manage your account and ensure its security • To provide customer support • To process payments • To fulfill our legal obligations • To send service updates and important notifications • To conduct marketing communications with your consent
3. Information Sharing
We do not share, sell, or rent your personal information with third parties. We may only share information in the following cases: • As required by law • With our service providers (payment processors, cloud storage providers) • With our affiliated business partners (with your explicit consent) • In the event of sale, merger, or acquisition of our company
4. Data Security
The security of your data is our priority. To protect your personal information: • We use SSL/TLS encryption • We use AWS S3 secure cloud storage service • We conduct regular security audits • We implement access control and authorization systems • We train our employees on data security
5. Cookies
Our website uses cookies to improve user experience: • Essential Cookies: Necessary for the site to function • Analytical Cookies: To analyze site usage • Functional Cookies: To remember your preferences • Marketing Cookies: For personalized advertisements (with your consent) You can control cookies from your browser settings.
6. Your Rights
Under KVKK and GDPR, you have the following rights: • Right to access your personal data • Right to correct or delete your data • Right to object to data processing • Right to data portability • Right to opt out of marketing communications • Right to complain To exercise your rights, you can contact us at info@ecumapping.com.
7. Data Retention
We retain your personal data only as long as necessary: • Account information: As long as your account is active • Transaction records: 10 years as required by law • Marketing communications: Until you withdraw your consent • Communication records: 3 years
8. Children's Privacy
Our services are not intended for persons under 18 years of age. We do not knowingly collect personal information from persons under 18.
9. Changes
We may update this Privacy Policy from time to time. We will notify you by email when significant changes occur.
10. Contact
If you have questions about our privacy policy, contact us: Email: privacy@ecumapping.com Address: Istanbul, Turkey